FAQ
FAQ Help Center
Find quick answers to common questions about CulturalFit through our Help Center FAQ
popular questions
- Q1: What type of clothing does CulturalFit offer?
- A1: We specialize in authentic Pakistani traditional wear including shalwar kameez, kurta sets, waistcoats, and festive outfits for men and women
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Standard Shipping (Within Pakistan)
Charges: Affordable flat rate / free on orders above a certain amount
Delivery Time: 3–5 business days
. Return Eligibility
- Products can be returned or exchanged within 7 days of delivery.
- Item must be unused, unwashed, and in original packaging with tags.
2. Non-Returnable Items
- Customized or stitched outfits
- Sale or discounted items
3. Exchange Policy
- If size doesn’t fit or you want another design, we allow easy exchange within the same price range.
4. Refunds
- Refunds are issued only in case of damaged or wrong item delivered.
- Refund will be processed via the same payment method within 7–10 business days.
5. Process
Our team will guide you for pickup or return address
Contact our Help Center or WhatsApp within 7 days of receiving the order.
Provide your order number, product details, and reason for return.
A: Free shipping applies only to the initial delivery of your order. Return shipping costs are the responsibility of the customer, unless the item received is damaged or incorrect
Coupon codes can be applied at checkout to receive discounts or special offers. Each code is valid for a limited time and may have specific conditions (such as minimum order value or selected items only). Only one coupon code can be used per order, and expired codes will not be accepted.
Can’t find an Answer?
Delivery & discounts
Yes! CulturalFit frequently offers seasonal sales, festive discounts, and exclusive online promotions. Stay connected with us by subscribing to our newsletter or following us on social media to never miss an update.
No, CulturalFit does not have retailers in other countries. We only sell through our official website, but we do offer worldwide shipping so you can shop easily from anywhere
We’re here to help! If your question isn’t listed in our FAQ, please contact our support team via email, live chat, or WhatsApp. Our customer service
No, we currently do not offer international shipping. At the moment, CulturalFit delivers only within Pakistan, but we plan to expand worldwide in the future
Lorem ipsum dolor sit amet, vis an You can stay updated about our latest sales and promotions by subscribing to the CulturalFit newsletter, following us on social media, or regularly visiting our website’s Offers & Promotions section
All CulturalFit orders are shipped through trusted courier partners. Once your order is dispatched, you’ll receive a confirmation email or SMS with the courier details and a tracking number to monitor your package.
For orders within Pakistan, delivery usually takes 3–5 business days with standard shipping and 1–2 business days with express shipping. If you are outside Pakistan, international delivery is currently not available.