Return & Exchange Policy
Shop with confidence—our returns are simple and transparent.
Eligibility
- Return within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags.
- Non-returnable: final sale items, fragrances, accessories, and altered garments.
Process
- Email or WhatsApp our support team with your order number and reason.
- Pack the item securely; a courier pickup or drop-off will be arranged.
- Once inspected, refunds are processed within 7–14 business days.
Refund Method
Refunds are issued to the original payment method or as store credit, excluding shipping fees.